Andy Wong provided us with a patient, painless and successful process in selling our Los Altos Home. From our first meeting, Andy was extremely responsive and thorough in answering our questions regarding the selling process including review and managing all documentation, staging, virtual-HD video tour (with personally controlled drone control!), and final sale. Every step of the way, Andy and his Team were timely in their responses and made the sales process seamless and stress-free.
We would recommend Andy to anyone considering selling or buying a home in the Los Altos/South Bay Area. Living out of state, we had initial concerns about selling our home remotely but Andy alleviated any doubts and guided us with constant updates and offered experienced advice when needed.
We appreciate the high level of professionalism by Andy and the Sereno Group Real Estate firm and would recommend Andy with hesitation based upon his delivering everything promptly as promised.